Lunch & Learn: Dealing with Difficult People: Stay Calm, Stay Professional, Stay in Control

Date and Time

Thursday Apr 30, 2026
11:30 AM - 1:00 PM EDT

Location

Synovus Tower in downtown Columbus. (see map below)
Visitor parking garage entrance is on 14th Street. Access to P1 and P2/Public Parking for Synovus customers. If using GPS, use 33 W 14th St. Columbus, GA 31901

Synovus reception is located on the floor one. Take the elevator up to the first floor. You'll be greeted by staff there.

Contact Information

Denise 334-298-3639
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Description

Join us for our Monthly Lunch & Learn, a recurring professional development series designed to help local business leaders, professionals, and entrepreneurs stay informed, connected, and inspired.

Each session will feature timely business topics, practical insights, and expert speakers. While specific monthly topics will be announced closer to each event date, attendees can expect engaging discussions focused on education, growth, and best practices relevant to our business community.

This month:

Dealing with Difficult People: Stay Calm, Stay Professional, Stay in Control with Mac & Kim Cantrell of 2 Impact

Struggling with difficult customers or coworkers? You’re not alone - and you don’t have to just “deal with it.” In this fast-paced, practical Lunch & Learn, you’ll discover the 5 most common types of difficult people and simple, effective strategies to handle each one with confidence and professionalism. Through real-life scenarios and interactive roleplay, you’ll walk away with tools you can use immediately to stay calm, communicate clearly, and turn challenging interactions into positive outcomes.

Time:
Doors open & Grab Lunch at 11:30 AM ET
Presentation starts at 11:45 AM ET
Finished by 1 PM ET

Fees:
Free for Chamber Members who don't want lunch
$15 for Chamber Members who order lunch
$20 for Future or Non Chamber Members

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