BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20260430T153000Z DTEND:20260430T170000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Lunch & Learn: Dealing with Difficult People: Stay Calm\, Stay Professional\, Stay in Control DESCRIPTION:Join us for our Monthly Lunch & Learn\, a recurring professional development series designed to help local business leaders\, professionals\, and entrepreneurs stay informed\, connected\, and inspired.\n\nEach session will feature timely business topics\, practical insights\, and expert speakers. While specific monthly topics will be announced closer to each event date\, attendees can expect engaging discussions focused on education\, growth\, and best practices relevant to our business community.\n\n\n\nThis month: \n\nDealing with Difficult People: Stay Calm\, Stay Professional\, Stay in Control with Mac & Kim Cantrell of 2 Impact\n\nStruggling with difficult customers or coworkers? You're not alone - and you don't have to just "deal with it." In this fast-paced\, practical Lunch & Learn\, you'll discover the 5 most common types of difficult people and simple\, effective strategies to handle each one with confidence and professionalism. Through real-life scenarios and interactive roleplay\, you'll walk away with tools you can use immediately to stay calm\, communicate clearly\, and turn challenging interactions into positive outcomes.\n\nTime:\n\nDoors open & Grab Lunch at 11:30 AM ET\n\nPresentation starts at 11:45 AM ET\n\nFinished by 1 PM ET\nFees:\n\nFree for Chamber Members who don't want lunch\n\n$15 for Chamber Members who order lunch\n\n$20 for Future or Non Chamber Members X-ALT-DESC;FMTTYPE=text/html:

Join us for our \;Monthly Lunch &\; Learn\, a recurring professional development series designed to help local business leaders\, professionals\, and entrepreneurs stay informed\, connected\, and inspired.

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Each session will feature timely business topics\, practical insights\, and expert speakers. While specific monthly topics will be announced closer to each event date\, attendees can expect engaging discussions focused on education\, growth\, and best practices relevant to our business community.
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\nThis month: \;

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Dealing with Difficult People: Stay Calm\, Stay Professional\, Stay in Control with Mac &\; Kim Cantrell of 2 Impact
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Struggling with difficult customers or coworkers? You&rsquo\;re not alone - and you don&rsquo\;t have to just &ldquo\;deal with it.&rdquo\; In this fast-paced\, practical Lunch &\; Learn\, you&rsquo\;ll discover the 5 most common types of difficult people and simple\, effective strategies to handle each one with confidence and professionalism. Through real-life scenarios and interactive roleplay\, you&rsquo\;ll walk away with tools you can use immediately to stay calm\, communicate clearly\, and turn challenging interactions into positive outcomes.
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Time:
\nDoors open &\; Grab Lunch \;at 11:30 AM ET
\nPresentation starts at 11:45 \;AM ET
\nFinished by 1 PM ET

\nFees:
\nFree for Chamber Members who don'\;t want lunch
\n$15 for Chamber Members who order lunch
\n$20 for Future or Non Chamber Members LOCATION:Synovus Tower in downtown Columbus. (see map below) Visitor parking garage entrance is on 14th Street. Access to P1 and P2/Public Parking for Synovus customers. If using GPS\, use 33 W 14th St. Columbus\, GA 31901 Synovus reception is located on the floor one. Take the elevator up to the first floor. You'll be greeted by staff there. UID:e.3408.1558 SEQUENCE:3 DTSTAMP:20260421T165855Z URL:https://business.ealcc.com/events/details/lunch-learn-dealing-with-difficult-people-stay-calm-stay-professional-stay-in-control-1558 END:VEVENT END:VCALENDAR