The Customer Service Representative will be required to interact with customers by providing and processing information in response to orders, quotes, and concerns for fast paced office.
Job Duties
- Deal directly with customers either by telephone, electronically or face to face.
- Process orders and quotes.
- Respond promptly to customer inquiries.
- Handle and resolve customer issues and concerns.
- Organize workflow to meet customer timeframes.
- Keep record of customer interactions and transactions.
Requirements
- Exceptional interpersonal skills.
- Strong verbal and written communication skills.
- Excellent listening skills.
- Problem analysis and problem-solving.
- Pays close attention to detail and accuracy.
- Strong organizational skills.
- Customer service orientation.
- Adaptability.
- Willing to take initiative.?
Compensation
- Annual base salary.
- Potential for bonuses based on company performance.
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