Thursday May 20, 2021
11:30 AM - 1:00 PM EDT
Date: 05/20/21
Time: 11:30am to 1:00pm
Online Webinar
$39.00
Deborah Free, UGA Small Business Development Center in Columbus, 706-569-2651
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This class will assist owners, managers, and sales staff on improving the sales performance in your business. Participants will learn about sales models that can help & hurt your sales. Through the use of real world examples & and an interactive sales exercise participants will learn effective techniques and strategies to increase sales and enhance your customer experience. Participants will develop enhanced sales skills to improve your sales process from the initial customer contact all the way through overcoming objections and most importantly closing the sale! Let the SBDC help you take your sales team performance to the next level.
Course Outline
* Instructor has over 20 years in sales management and direct sales
* Learn about sales models & strategies that can both help and also hurt your sales performance
* Participants will learn the difference in open and closed ended questions and how to use them effectively to boost sales
* Participants will engage in an interactive exercise where participants will utilize a the new skills effectively close a new customer sale.
* Participants will learn the 5 critical skills to improve sales volume and increase customer retention and satisfaction
* The importance of sales culture and how to use the skills presented to enhance and improve the culture at your business
Printed courtesy of www.ealcc.com/ – Contact the East Alabama Chamber of Commerce for more information.
1107 Broad St, Phenix City, AL 36867 – (334) 298-3639 – info@ealcc.com